Soft Phone (App Overview) / Business Phone Systems

The business phone app built for remote work.

Work from anywhere with all that cloud communications offers. 

Calls, video meetings, messaging, and more. Works on Android, IPhone, IPad, Mac, & PC.

Place and receive calls from the desktop App on your Mac or PC, similar to how you would on a physical phone. 

Click Dialpad, and dial the phone number or extension. Then click Call. Having a big sale, on-site celebrity, or other event? Be sure to announce it so everybody knows and gets excited about it.  This is the business phone service you deserve.

Full access to internal and external contacts and directories.

Adjust availability settings or quickly check the status of a contact via the App to determine the best way to contact them.

• The App automatically shows when Users are on the phone.
• Manually change presence to show Available, Away, Busy, or Offline.

Users can change the My Location settings to share or hide their location from displaying in the Nextiva App by clicking the location and time. Users can also enter a personal message in the What’s on your mind? field. Running a holiday sale or weekly special? Definitely promote it here to get customers excited about getting a sweet deal.

 Call History

Click Call History to view the list of all incoming and outgoing calls.

Voicemail

Click Call History > Voicemail. Click the Ellipsis (…) and select any of the available options (e.g., Play, Call, Add to Contacts, etc.).Have you opened a new location, redesigned your shop, or added a new product or service? Don't keep it to yourself, let folks know.

 Save time and collaborate live with coworkers and groups by chatting on the App. Click Conversations on the left menu to view all conversations.  Customers have questions, you have answers. Display the most frequently asked questions, so everybody benefits.